The Volume Shadow Copy service and SPP services are not started. Before start, please make sure there is no malware or virus issue on your computer. In general, there are three causes that might be the main factors. So even if there are programs running during the backup process, it won’t be affected.
When you run system backup, it will create a snap for that partition. Volume Shadow Copy is built in System Image.
Sometimes, it says cannot read from the recovery volume of the computer. When search on the Internet, you’ll find a lot of users are facing the same problem: Windows backup failed to read from the Shadow Copy. (0x81000037).’ What should I do to fix this error? Any help would be much appreciated.” Please check in the event logs for any relevant errors. The error is: ‘Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. I click ‘options’ to learn more, only to find another error message appears. However, a couple of days ago, when I backup PC to external hard drive, a window pops up says ‘Windows backup did not complete successfully’.
“ I always back up my PC using Windows Backup and Restore utility, and it works fine all long.
